Togather - Notice history

All systems operational

Web App - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 99.62%

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Feb 2022
Mar 2022
Apr 2022

iOS App - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 99.53%

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Feb 2022
Mar 2022
Apr 2022

Admin Dashboard - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

Apr 2022

Users are unable to load content in their app
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue is now resolved, and the Togather app should now be working for all users.

    If you continue to experience this issue, please let us know via email by clicking here.

  • Monitoring
    UTC
    Monitoring

    We are have found the issue and have released a fix. We will continue to monitor our systems for any further issues and update you as things evolve.

    If you or your members experienced this issue, only people who opened the app and were directly affected will need to take remediation steps. To get your app back to normal functioning, log out and back into your church app.

  • Identified
    UTC
    Identified

    We have identified the core issue that is causing issues with loading the app, and are applying the necessary patches to our infrastructure.

    Thank you for your patience as we resolve this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Some users are experiencing slow messaging
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue is now resolved, and chat should now be working for the affected users.

    If you continue to experience this issue, please let us know via email by clicking here.

  • Update
    UTC
    Update

    We have identified the core issue that is causing issues with messaging, and are applying the necessary patches to our infrastructure.

    Thank you for your patience as we resolve this issue.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Some members cannot sign in
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue is now resolved, and sign in should now be working for all users.

    If you continue to experience this issue, please let us know via email by clicking here.

  • Monitoring
    UTC
    Monitoring

    We are have found the issue and have released a fix. We will continue to monitor our systems for any further issues and update you as things evolve.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Mar 2022

No notices reported this month

Feb 2022

Some Church Members may not be able to sign in or reset their password
  • Resolved
    UTC
    Resolved

    We have been monitoring the results of our fix and the issue is resolved!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Church Administrators are unable to view or search for Members
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue is now resolved, and Member Search should now be working for Church Admins.

    If you continue to experience this issue, please let us know via email by clicking here.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Some Church Members may not be able to sign in on Web
  • Resolved
    UTC
    Resolved

    We have confirmed that the issue is now resolved, and sign in should now be working for all Members.

    If you continue to experience this issue, please let us know via email by clicking here.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified a possible cause of the issue and are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

    Users reporting this issue were able to get back into their account by visiting our sign in page.

Feb 2022 to Apr 2022

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