Togather - Notice history

We have confirmed that the issue is now resolved, and the Togather iOS App should now be working for all users. If you or other Church members are experiencing this or similar issues, please make sure to update Togather from the App Store.

We will be publishing a full incident report ASAP, and rest assured that we have put steps in place to ensure this issue does not reoccur. Stability of the Togather App is our utmost priority alongside ensuring a great experience and 'uptime' for our Churches and their members.

If you continue to experience this issue, please let us know via email by clicking here.

The update that corrects this issue is now live and available to all Church app users in the App Store. Users who open their Togather app will be required to update it before they can continue using the app.

We have also just sent a notice to all users to let them know about the critical update, so that they can be active again. For transparency, we sent a notification that appeared as:

> Important Update Available > > To improve your church’s app experience on Togather, we made a big update. 📩 Download from the app store now.

If you continue to experience this issue, please let us know via email by clicking here.

We have rolled out an update to the app store. This update accomplishes multiple goals:

• Users will be able to sign in, sign up, and use their Church app as expected
• Users that were previously signed out will be automatically signed back in

We are working on sending a message to all iOS app users to let them know about this critical update. We will also be completing a full review of what went wrong in this outage and provide an incident report here.

If you continue to experience this issue, please let us know via email by clicking here.

We have identified the source of the issue and apologize for the inconvenience this has caused to you and other Church members. We have submitted a fix to Apple for emergency review and are awaiting successful feedback from them.

We will be keeping this page up-to-date with news as we find it out. We will also be notifying all app users as soon as a fix is ready to make sure Church members get back online.

If you experience this issue and would like to share your experience, please feel free to do so by emailing us at support@gettogather.co.

Users who land on a sign in page displaying their profile picture may be completely unable to sign back into their account. We are working on reproducing and fixing this issue and will have an update as quickly as possible.

If you experience this issue and would like to share your experience, please feel free to do so by emailing us at support@gettogather.co.

The fix for this issue is now available for the Togather app in the App Store.

If you continue to experience this issue, please let us know via email by clicking here.

We have identified the core issue, and are monitoring our App Store update to ensure the issue is fully resolved.

If you have experienced this issue yourself, or your members have raised concerns/questions, a simple fix is to restart your Togather app, and the issue should resolve itself.

Thank you for your patience as we permanently resolve this issue.

If you continue to experience this issue, please let us know via email by clicking here.

We have identified the core issue, and have submitted an update to the App Store, pending Apple review.

If you have experienced this issue yourself, or your members have raised concerns/questions, a simple fix is to restart your Togather app, and the issue should temporarily resolve itself.

We have identified the core issue, and are making the necessary fixes as quickly as possible.

If you have experienced this issue yourself, or your members have raised concerns/questions, a simple fix is to restart your Togather app, and the issue should resolve itself.

Thank you for your patience as we permanently resolve this issue.